Your privacy matters to us. This page explains exactly what personal information ssbet collects, how it is used, and the steps we take to keep your data safe on our Philippines gaming platform.
Full Policy
When you register and use the ssbet platform, we collect certain personal information that is necessary to operate your account and provide our services to you as a Filipino player. This includes your full name, date of birth, email address, mobile number, and the payment details you provide when making deposits or withdrawals in Philippine pesos. We also collect technical data such as your device type, IP address, browser information, and session activity logs, which help us maintain platform security and improve your overall experience. During the identity verification process, we may request a copy of a government-issued ID or other supporting documents to confirm your eligibility to use the platform. All information collected is limited to what is genuinely necessary for the purposes described in this policy, and we do not collect sensitive personal data beyond what is required for account management and regulatory compliance.
The personal data we collect is used solely to operate and improve the ssbet platform for Filipino players, and we do not use it for any purpose beyond what is described here. Your account information is used to verify your identity, process financial transactions, and provide customer support when you need assistance. Technical and behavioural data helps us detect and prevent fraudulent activity, protect the integrity of the platform, and ensure that all players enjoy a fair and secure gaming environment. We may use your contact details to send you important account notifications, security alerts, or updates to our policies — but we will not send unsolicited marketing communications without your explicit consent. All data processing activities are carried out in accordance with applicable Philippine data protection laws, and we regularly review our practices to ensure ongoing compliance.
ssbet does not sell, rent, or trade your personal information to any third party for commercial or marketing purposes under any circumstances. Wemay share limited personal data with trusted third-party service providers — such as payment processors and identity verification partners — strictly to the extent necessary to deliver the services you have requested. Any third party that receives your data is contractually required to handle it securely, use it only for the specified purpose, and comply with applicable data protection standards. We may also disclose personal information to regulatory authorities or law enforcement agencies where we are legally required to do so under Philippine law. In all cases, we take reasonable steps to ensure that your data is protected and that any sharing is proportionate to the purpose for which it is disclosed. If you have questions about specific third parties we work with, you may contact our support team at [email protected] for further information.
We take the security of your personal information seriously and implement a range of technical and organisational measures to protect your data from unauthorised access, loss, or disclosure. All data transmitted between your device and the ssbet platform is encrypted using industry-standard protocols, ensuring that your account details and financial information remain private at all times. Access to personal data within our organisation is strictly limited to personnel who require it to perform their job functions, and all staff are trained on data protection responsibilities. We conduct regular security reviews and vulnerability assessments to identify and address potential risks to our systems and the data we hold. In the unlikely event of a data breach that affects your personal information, we will notify you and the relevant authorities in accordance with our obligations under applicable Philippine data protection legislation.
ssbet retains your personal data for as long as your account remains active and for a reasonable period thereafter, in accordance with our legal and regulatory obligations under Philippine law. Financial transaction records and identity verification documents are retained for the minimum period required by applicable regulations, which may extend beyond the closure of your account. Once the applicable retention period has expired and there is no longer a legal basis for holding your data, we will securely delete or anonymise it in a manner that prevents recovery or reconstruction. If you request the closure of your account, we will process your request promptly and inform you of the retention periods that apply to the data we continue to hold. We do not retain personal data for longer than is necessary for the purposes for which it was collected, and we review our retention schedules regularly to ensure compliance.
As a Filipino player using the ssbet platform, you have a number of rights in relation to the personal data we hold about you, and we are committed to honouring those rights in a timely and transparent manner. You have the right to request access to the personal information we hold about you, and to receive a copy of that data in a clear and understandable format. If any of the information we hold is inaccurate or incomplete, you have the right to request that it be corrected without undue delay. You may also request the deletion of your personal data where there is no longer a legitimate basis for us to retain it, subject to any overriding legal obligations we are required to fulfil. To exercise any of these rights, please contact our support team at [email protected], and we will respond to your request within the timeframe required by applicable Philippine data protection law.
The ssbet platform uses cookies and similar tracking technologies to provide you with a smooth and personalised browsing experience on both desktop and mobile devices. Essential cookies are necessary for the platform to function correctly — they enable features such as keeping you logged in, remembering your preferences, and maintaining the security of your session. We also use analytical cookies to understand how Filipino players interact with the platform, which helps us identify areas for improvement and optimise the overall user experience. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may affect the functionality of some features on the platform. By continuing to use the ssbet platform after being informed of our cookie practices, you consent to the use of cookies in accordance with this Privacy Policy.
ssbet reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or the services we offer to Filipino players. Any changes will be published on this page with an updated effective date, and we encourage you to review this policy periodically to stay informed. Where changes are material, we will make reasonable efforts to notify registered players via the contact details held on their account. Your continued use of the platform following the publication of any updated Privacy Policy constitutes your acceptance of the revised terms. If you have any questions or concerns about this policy or how your personal data is handled, please do not hesitate to contact our support team at [email protected] — we are available 24/7 to assist all Filipino players.
Your Data, Your Trust
Your personal information is protected every step of the way. Join thousands of Filipino players who trust ssbet for a safe, secure, and entertaining gaming experience — register free today.